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More about me

I am an experienced HR consultant based in Pembrokeshire, offering practical and strategic HR support to organisations across west Wales and beyond. With more than 25 years in HR and organisational development, I help employers navigate people management, compliance, governance and business growth with confidence.

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My career began in London at Anheuser-Busch and Sotheby’s, gaining broad generalist HR experience. I studied for my MSc in HR Management in 2002 and have been a CIPD member since 2000.


In 2003 I moved to Pembrokeshire and established an HR consultancy supporting SMEs throughout Wales, later becoming an Investors in People specialist and a Chartered Manager.

I have worked across a wide range of sectors—including professional services, tourism, charities, and the highly regulated social care sector. My roles have included leading HR and operations for a global civil-society alliance with colleagues in 15 countries, and developing a full HR function and pay & grading structure for a leading Welsh social care group.

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Clients value my mix of technical expertise, hands-on experience, sector knowledge and clear, straightforward communication. I specialise in building practical HR systems, policies and processes; improving organisational culture; and supporting managers who need confident, empathetic HR guidance.

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I am based in Dale, Pembrokeshire, where my family and I also run Point Farm Campsite. I work with organisations across Pembrokeshire, Carmarthenshire, Ceredigion and wider Wales, as well as delivering remote HR consultancy to clients further afield and internationally.

Experience

My career has taken me into a wide variety of sectors: arts and culture, healthcare, engineering, FMCG, manufacturing, energy, international development, marine and fisheries, social care, charities, social enterprises, tourism and hospitality. I enjoy working in new environments and adapting HR practice to suit different organisational cultures and challenges.

 

I’ve also held global director-level responsibilities, which has given me experience of managing international teams and dealing with the complexities of employing people across multiple countries.

 

Although HR is at the heart of what I do, my work has increasingly crossed over into organisational design, governance, leadership and management, operations, budgeting, financial planning, marketing, communications and safeguarding. This breadth helps me bring a holistic, practical perspective to the organisations I support.

Generalist HR

Generalist HR

  • Developing HR strategy and management solutions for national and global organisations

  • Leading HRIS implementation projects

  • Advising on employment law compliance across various international jurisdictions, including the UK, US & Canada, NZ & Australia, various European countries, Asia, Kenya, South Africa, & South America)

  • Leading EOR/PEO set up and contract management

  • Leading on employee relations, recruitment, reward & retention, resource planning, TUPE, downsizing & redundancy, employee engagement, equality & diversity, and more

  • Providing interim HR management and training services to a range of organisations

Operations

Operations

  • Managing facilities, IT, travel and logistics in remote working and hybrid global organisations

  • Running tenders for outsourced provision

  • Managing contracts with service providers

  • Planning and overseeing office moves including negotiating rental contracts

  • Setting up and running various businesses including a management consultancy, tourism and accommodation, event management and outside catering

Organisational Design

Organisational design

  • Advising on organisational design and re-structures

  • Creating organisational development interventions

  • Designing organisational values and competency frameworks

  • Leading on cultural change programmes focused on developing Agile organisations

Leadership & Management

Leadership & management

  • Leading strategy development projects, contract management, tender processes, and programme delivery in director roles

  • Setting up and managing tourism and hospitality businesses

  • Evaluating organisational performance and implementing strategy and operational planning as a global senior management team member

Financial Management

Financial management

  • Managing budgets for global resourcing, HR and operations (c. £2 million)

  • Holding financial strategy and management responsibility for my own businesses 

  • Providing financial scrutiny and oversight as a non-exec board member

  • Successfully securing grant funding for clients and voluntary organisations

  • Developing grant funding processes for public sector grant bodies, institutional, trust and foundation funding applications

Marketing & Communications

Marketing & communications

  • Developing and implementing marketing and communication strategies for businesses, consultancy clients and voluntary organisations

  • Creating websites, social media and PR content

  • Leading employee engagement and communications strategies and activities, both virtual and face to face

Governance

Governance

  • Leading governance compliance across multiple entities, reporting to a global board

  • Directing board recruitment, training and development

  • Providing governance training and compliance advisory services

  • Serving as a voluntary board member, board chair and trustee

Safeguarding

Safeguarding

  • Leading organisational safeguarding practices and due diligence

  • Implementing safeguarding training

  • Leading incident management as HR lead and as Welfare & Safeguarding Officer

HR Career History

Since 2024: HR & Organisational Design Consultant

2023 - 2024

Interim Group Head of HR

The EH Group

Pembrokeshire

2015 - 2023

Global Head of HR & Operations

Family for Every Child

Remote

2012 - 2015

Director

Landsker Business Solutions Ltd.

Carmarthenshire based

working Wales-wide

1998 - 2000

HR Officer

Anheuser Busch Europe Ltd.

London

2000 - 2003

Senior HR Officer

Sotheby's Europe

London

2003 - 2012

Founding Director

NMHR

Pembrokeshire based

working Wales-wide

Qualifications

MSc HR Management

South Bank University

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LEAD Wales Programme Level 7

Swansea University

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BA Hons 2:1 French & History of Art

Oxford Brookes University

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  • Investors in People Specialist

  • SFEDI Business Advisor

  • Professional Trainer

Awards

Chartered Manager 2010

Chartered Management Institute


Best Newcomer to Consulting 2009

Institute of Consulting


Knowledge Exploitation Fund Scholarship 2007

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Young Entrepreneur of the Year 2004

Shell LIVE WIRE 

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Nia Marshall HR

Trusted Advice . Practical Solutions . Real Results

©2024 by Nia Marshall HR

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I also offer Career Services:

Practical, one-to-one career support including CV review, interview preparation and advice on career progression.

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